purchase and returns

Seller: VšĮ Kartais kasdien, company code 307749126.
Registered address: Vytenio g. 27-8, LT-03112 Vilnius, Lithuania.
Shop and pickup: T. Ševčenkos g. 16i, Vilnius, Lithuania.
Contact: info@sometimesdaily.lt, +370 636 52568.

ordering and payment

We sell the physical books and publications shown in the catalog. Prices and order totals are in euros. The total shown before payment is the amount payable, including applicable taxes. Pickup is free; shipping is not currently offered. Payment is processed on Paysera's secure payment page. We do not receive or store your card or online banking credentials.

Review the books, quantities and total before choosing “pay with Paysera”. Payment confirms an order with an obligation to pay. We confirm payment after receiving Paysera's verified notification. If stock is unexpectedly unavailable, we will contact you to arrange a solution or refund; a substitute is only supplied with your agreement.

pickup

We will contact you when your order is ready to collect at T. Ševčenkos g. 16i, Vilnius. Please wait for that message before travelling. You can contact us to arrange a collection time. For orders we cannot fulfil within 30 days, we will contact you to agree an alternative or cancel and refund the order.

cancellation and returns

For an online consumer purchase, you may withdraw without giving a reason within 14 days after you, or your nominated recipient, collect the goods. Notify us by email, post, or the form below before that period expires. Include your name, order reference and a clear statement that you wish to withdraw. You can use this wording: “I withdraw from my purchase of [books], ordered on [date] and received on [date]. My name and address are [details].”

Return the goods within 14 days after telling us. You can return them to the shop or arrange a postal return with us. You bear the direct cost of returning goods when changing your mind; returning them in person has no return shipping fee. Handle the goods only as necessary to inspect them, as in a shop. We may deduct a loss in value caused by handling beyond that inspection.

We refund payments without undue delay and within 14 days of receiving your withdrawal notice, using the original payment method unless otherwise agreed without a fee. We may withhold the refund until we receive the goods or evidence of their return, whichever comes first.

Your statutory rights for faulty, damaged or incorrectly supplied goods remain unaffected, including the applicable legal guarantee. Contact us promptly so we can arrange the appropriate remedy without charging you the costs of resolving a valid defect claim.

withdraw from an online purchase

This form records a withdrawal request; it does not automatically issue a refund. You may also email or write to us.

questions and complaints

Please contact us first. We respond to a written consumer complaint within 14 days. If a dispute cannot be resolved, consumers may contact Lithuania's State Consumer Rights Protection Authority at vvtat.lrv.lt. These terms do not limit mandatory consumer rights.

Updated 22 October 2026. purchase and returns · privacy · books